Renssant Freedive - Cancellation & Transfer Policy

General Terms

By registering for any course, coaching session, or retreat with Renssant Freedive, you agree to the following terms regarding cancellations, transfers, and refunds. These policies are designed to ensure fairness while protecting the operational costs and planning involved in offering high-quality freediving education.

Deposits

• All deposits are non-refundable, unless the course does not run due to low enrollment.
• Deposit amounts vary by offering and are listed clearly at registration.
• Some coaching sessions may not require a deposit but instead ask for full prepayment to reserve your spot.

Student Cancellations & Transfers

If you need to cancel or transfer your enrollment, fees depend on notice given before the course start:

• 31+ days: No fee. One-time transfer to a future course on a space-available basis.

• 22-30 days: 15% of full tuition. Transfer to a future course on a space-available basis.

• 8-21 days: 25% of full tuition. Transfer only, no refunds.

• 48 hours-7 days: 50% of full tuition. Transfer only, no refunds.

• Less than 48 hours: No transfer or refund. Forfeiture of full tuition.

• Transfers are limited to one per registration. Additional changes may be treated as cancellations and subject to standard fees.

• Note: Cancellation fees are calculated based on the full tuition cost, regardless of any discounts or promotions.

Gear Rentals, Boat Fees, Private Training, Events & Trips

All payments toward equipment rentals, boat fees, private sessions, events, and retreats are non-refundable and non-transferable.

Instructor Cancellations

Renssant Freedive makes every effort to run courses as scheduled, but freediving is subject to environmental and logistical constraints beyond our control. Courses may be postponed or adjusted due to:

• Weather or Environmental Conditions: If conditions are deemed unsafe by the instructor or boat captain, open water sessions may be rescheduled. Make-up sessions can be completed during a future course on a space-available basis, with no additional instructional fee. Standard boat fees still apply.
• Instructor Illness or Emergency: In rare cases where the instructor must cancel due to illness or emergency, students may choose between a full refund or a transfer to a future course.
• Low Enrollment: To maintain safety and teaching quality, courses may be postponed if fewer than 3 students are enrolled. In such cases, students will be offered a transfer to a future course. Refunds are not available.

Missed Sessions / No-Shows

• Missing a course without prior communication is considered a no-show. No refunds or transfers will be provided.
• If you attend part of a course but cannot complete it due to illness or another emergency, we may offer a one-time opportunity to rejoin a future session on a space-available basis within 12 months.

How to Request a Transfer or Cancellation

To request a transfer or cancellation, please email ryan@renssantfreedive.com with your full name, course dates, and reason for the change. Requests must be submitted by 11:59 PM on the last eligible day of the notice window.

Substitutions

If you are unable to attend a course, you may transfer your registration to another person at no additional cost, provided they meet the course prerequisites and notify us at least 72 hours before the course start. Alternatively, if your spot is filled by another paying student, your fee may be transferred or refunded according to the cancellation window in which the replacement occurs.

Force Majeure

Renssant Freedive is not liable for cancellations, delays, or rescheduling due to circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or acts of God. In such cases, we will make every reasonable effort to reschedule your course or transfer your enrollment to a future offering.

Refund Method and Timing

If a refund is approved, it will be issued using the original method of payment within 7-10 business days of approval. Refunds will not be provided in cash and may be subject to third-party transaction processing times.